24 & 25 July 2016
The Maslow Hotel, Sandton, Johannesburg
The Les Nouvelles Esthetiques Spa Conference focuses on building capacity, raising benchmarks and adding value to the spa industry, in addition to the infinite networking opportunity.
This results in a speaker program that is focused in helping delegates to better understand their business; master industries best practices and directly apply practical lessons in their business.
The Theme for 2016: #MakeaSpaDifference
In today’s highly competitive spa environment, an inviting spa can create a truly memorable guest experience.
To that end, there are any number of “ABC’s” that can make a big difference in how your spa is perceived by spa visitors, while maintaing a healthy spa working culture. These concepts include several initiatives with your staff and the visitor that will assist in providing impeccable guest service, while energizing the spa and ensuring profitability in your spa operation.
Register on-line: www.lesnouvelles.co.za
Dr Nadine de Freitas
Managing Editor – Les Nouvelles Esthétiques, South Africa
Executive Director – South African Spa Association
With a Masters Diploma in Homeopathy (S.A) (Cum Laude), Masters Certificate in Acupuncture and Certificates in therapeutic Aromatherapy and Reflexology, Dr Nadine de Freitas, Co-Owner and Managing Editor of Spa Magazine Les Nouvelles Esthétiques – South Africa brings a wealth of knowledge to the spa industry, and is able to integrate the Spa Industry into a language that reaches professionals and clients at all levels.
With a 20 years experience in medicine, publishing and marketing, and a commitment to the growth and development of the Spa Industry, Nadine is additionally the Executive Director of the SA Spa Association, which acts as am ambassador for the industry, monitoring standards, building Industry confidence, identifying Industry needs, such as education, and collaborating with other industry bodies, so promoting South Africa as a spa destination of choice.
Change Maker & Rule Breaker, Author, Disruptor and Challenger of the Status Quo | ‘Negotiation Code’ Coach & Facilitator | Panel member of the Leadership Platform un-radio show on CliffCentral.com
Voted by Forbes as an ‘African Top 10 Social Influencer’ and ‘Global Top 50 Influencer’ is a specialist in Strategic Relationship Communication.
Dynamic consistent content, has established Rich as a Social Business opinion leader amongst 497,000 followers.
Rich’s business-oriented book on social communication, Mug & Tweet, as well as his status-quo challenging book on relationships, 5 Night Plan, are based on his core maxim that in order for communication to be effective and relationships to thus be successful, communication needs to be simplified.
Pevonia Director of International Business Development
With a degree in Oceanography and a Master’s in Engineering, Ron Jean entered the spa industry in 1978 with a fresh perspective. Applying his strong analytical skillsets to unite science, engineering, and consulting he has created cutting-edge, multidisciplinary spa concepts. With a proven success record spanning over twenty years as an owner of numerous Esthetic Institutes and Day Spas and over thirty years as an international distributor, Ron was the ideal addition to Pevonia International’s Global Distribution Network.
As a distributor in the Spa industry for over 30 years, Ron’s expertise, passion, and commitment have shaped and directly contributed to the success of the spa industry as well as to global success of the Pevonia Botanica brand. As a highly sought-after educator, speaker, and consultant, his contributions are well beyond measure.
In late 2010, Ron joined Pevonia International’s team of experts as the Director of International Business Development strategically planning and impacting global market growth and increased brand awareness. His unrelenting passion for the industry and the brand serve as a powerful springboard for platinum partnering at both the distributor and spa customer level. As a key corporate leader, Ron directly contributes to the company’s strategic global outreach and support plan.
Diana van Sittert
International Education Manager for Dermalogica South Africa
Diana van Sittert started her career as a national and internally qualified Somatologist with a passion for skin care and the industry at the age of 20. Her passion for the industry instilled the need to influence more than one person at a time and therefore moved into business development, sales and eventually her biggest love, education. Now after 20 years in the industry, she has educated more than 20 000 business owners, managers, therapists, nail technicians and administrative skin centre personnel nationally and internationally. She lives by the words of Dermalogica’s chief visionary Jane Wurwand’s words, that we are the only industry that touches people like we do . . . through changing skin, you can change lives!
Managing Director of A&I Importers
Ayesha Rajah MD of A&I Importers distributors of Phytomer, PRIORI and Skin Doctors and owner of Urban Bliss Wellness Spa, a new integrated wellness concept spa. Ayesha has been involved in the spa and skincare industry for more than 20 years of which fifteen of those years were spent as owner, manager and therapist of Aspira Aesthetics Spa. Ayesha’s 3-year national diploma in Somatology from the University of Johannesburg was subsequently enhanced by several other courses to keep her up to date with the latest technology. Ayesha also facilitates training for Phytomer, PRIORI & Skin Doctors.
She is a contributing writer for various publications and has also served on the Services Sector Education & Training Authority chamber Board within the Personal Care Chamber. Her new focus is on empowerment and Ayesha is partaking in the Global Mentorship Programme as a Mentor for the professional skincare industry.
Executive Director – Imbalie Beauty
Debbie completed studies in 1985, and started to work with the Clarins group in KZN. Thereafter, she completed a two year lecturing cycle at the then Natal Technikon, in all subjects in the Health and Allied Medicine department.
Debbie then relocated to Johannesburg and started her career with the Clarins Group as National Education Manager. She then became a Director of Education, and finally Managing Director.
In 2011 Debbie ventured out alone, and headed up her own company – Prana Products as the CEO – importing and distributing Medi-ceauticals and Professional colour and hair brands. Today, Debbie and her company, Prana, have been integrated into Imbalie Beauty, where Debbie heads up Sales, Marketing, Customer care and Training – as an Executive Director.
Duncan Pape- BY THE DESIGN
Duncan Pape has 16 years of experience in the fashion and beauty industry from retail, distribution marketing, to training and spa consulting. Duncan has worked for one of the largest distributor of skin, hair and nail products in South Africa where he perfected his skills in sales and training.
He studied at the Cape Peninsula University of Technology to become a trainer’s trainer and has worked as a brand manager for various spa groups and brands.
He is currently creator and contributed to the creation of the brand Langaro Lifestyle Centre, which won Les Nouvelles Esthetiques Day spa Award in 2014 and currently has been awarded World luxury Emerging Spa in Africa Award 2016.
BLACK is a consulting firm specialising in brand and strategy integration. With 18 years executive consulting experience, Ernst has been involved in every industry. Clients and brands he has worked with include Investec, McCain Foods, STD Bank, FNB and Samsung. Some of his campaign work for the likes of Miller yielded a 1000% sales increase and even achieved Product of the year in the alcohol category for Lovoka. Ernst and BLACK was also the brand development firm for the award-winning Langaro Lifestyle Centre. He is passionate about helping companies and brands create unforgettable experiences for their clients and consumers and to establish lasting relationships. This level of brand and strategic integration results in increased revenue, passionate staff and repeat visits from clients.
Ernst and Duncan are combining forces to create Spa Evolution programmes to redefine spa’s and other hospitality entities. Their unique approach challenges conventional thinking in these industries and therefore transforms the way their clients do business.
Co-author: Own Your Space
Lori Milner is the engaging facilitator, thought leader and mentor known for her insightful approach to being a modern corporate woman. Her brainchild, the successful initiative Beyond the Dress, is the embodiment of her passion to empower women. Beyond the Dress has worked with South Africa’s leading corporates and empowered hundreds of women with valuable insight on how to bridge the gap between work and personal life. Clients include Siemens, Massmart, Alexander Forbes, Life Healthcare Group and Unilever.
Lori has co-authored Own Your Space: The Toolkit for the Working Woman in conjunction with Nadia Bilchik, CNN Editorial Producer. Own Your Space provides practical tools and insights gleaned from workshops held around the world and from interviews with some of South Africa’s most accomplished women to provide you with tried-and-tested techniques, tips and advice to help you boost your career, enhance your confidence and truly own your space on every level. Own Your Space is the ultimate ‘toolkit’ to unleash your true power. It’s for the woman who wants to take her career to new heights and who is ready to fulfil her true potential.
Founder and CEO of Laugh SA
Janine Grobler is the founder and CEO of Laugh SA. Janine was instrumental in bringing Laughter Yoga/Laughter Therapy to South Africa when she arranged for Dr Madan Kataria, the founder of the worldwide laughter yoga movement to visit South Africa in Feb 2007.
She was the first Certified Laughter Teacher in South Africa and is often fondly called ‘the mother of laughter in Africa’. To date, Janine has trained laughter professionals for South Africa, Namibia, Zimbabwe, Botswana and Mozambique.
In 2007 her work in promoting laughter was honoured by Dr. Madan Kataria, founder of the Laughter Yoga movement when he appointed her Laughter Ambassador to Africa.
Media coverage for Janine’s laughter programs include Morning Live (SABC TV2), Life’s a Journey (SABC TV3), Kwela, Netcare and Free Spirit TV shows, Cosmopolitan, Longevity, Psychologies, Sarie, Weighless, In Flight and many other magazines, newspapers and radio shows.
Janine travels Africa conducting laughter keynotes, seminars and laughter workshops at conferences, corporate and public events. Her organization conducts laughter programs for companies in: wellness; teambuilding; peak performance; stress-busting; change/conflict management and laughter programs specifically designed to meet client needs.
Spa Manager – Cape Grace Spa
Taryn is the Manager of the Spa at the Cape Grace Hotel in the V&A Waterfront. She has been involved in the spa industry since qualifying as a Somatologist in 2001. Her first taste of hospitality was in working as a therapist on the cruise liners for 2 years, where she developed her true passion for everything “SPA”. After returning home, she worked as a therapist in a 5 star hotel before taking on her first Spa Management role in 2005. She is passionate about getting spas to operate optimally and is focused on high service standards, continuous training, motivation and development of staff. As a board member of the SA Spa Association, Taryn is 100% committed to growth in the industry as well as ensuring consistent quality spa experiences for all our spa visitors.
Spa Manger – The Oyster Box Spa
Jackie has been The Spa Manger at the Oyster Box Spa for over 5 years. She has extensive international experience and had been travelling and working for international Spa for the past 10 years prior to joining The Oyster Box Spa. Jackie started her career as a Therapist and grew into the Management role after many years of experience.
Jackie’s Accolades since being with the Oyster Box include: The Professional Beauty Spa Manager of the Year Award in 2013 and The Les Nouvelles Spa Manager Excellence Award in 2014.
Kirsty Da Costa
Owner and Creative Director – Langaro Lifestyle Centre
Kirsty Da Costa has been working in the beauty industry since the age of 21 where she started as a retail makeup artist at M.A.C Cosmetics and worked her way up to assistant store manager. She was also chosen to be part of the M.A.C events team where she experienced the exciting and very demanding world of backstage life at Fashion Week.
Although M.A.C Cosmetics gave Kirsty invaluable experience, her ultimate goal was always to be a leader and inspire people. She needed to beat to the rhythm of her owns drums. On the 19 May 2012 she embarked on a journey that would change her life forever. Kirsty, along with her father and mentor, Jose da Costa built her dream: Langaro Lifestyle Centre.
Kirsty saw a vision whereby her clients would be able to experience a one of a kind space in the city, a sanctuary of sophistication and style, but still an environment to feel relaxed and appreciated and have an array of services facilitated under one roof – the ultimate convenience. This is where Langaro came to offer 7 different divisions, namely Beauty, Wellness, Hair, Nails, Aesthetics, Fashion & Corporate services. Langaro makes real connections with people, we build relationships with them and have the honour of making them feel beautiful about themselves – what an amazing opportunity to be able to do that for clients everyday.” Says owner Kirsty da Costa
Project & Development Manager – Camelot Spa Group
Les Nouvelles Esthetiques Spa Awards 2012 – Corporate Shoot taken by Vividimages – www.vividimages.co.za
Carmenita Pedro is Project & Development Manager for the Camelot Spa Group, a network of 16 Camelot Spas and 7 Camelot Wellness branches throughout Southern Africa.
Carmenita has been in the spa industry since 2004 and has managed and assisted with management at top hotel spas across the country. Upon joining the Camelot Spa Group, she managed a portfolio of 6 Camelot Spa’s and continues to oversee the spa management of our consultancies.
Chief Operating Officer – Amani Spas Group
Francisco Garcia began his career in the beauty industry in 2008, as the Spa Manager of Mount Grace Country House and Spa and won the first ever LNE Spa Excellence Award for Spa Manager in 2011. Later that year he became Spa Director of Arabella Hotel and Spa. In March 2014 he started his own spa consultancy and working closely with African Pride Hotels and the Amani Spas Group. In September 2014 he joined Amani Spas permanently as their Group Director of Operations, and later that year became the Chief Operating Officer, overseeing the operation of 15 spa units countrywide.
Dr Mothomang Diaho
Founder and Medical Director of the Lifestyle Clinics Spiral Aloe
Mothomang is one of the founding members of TEACH South Africa. She is the Founder and Medical Director of the Lifestyle Clinics Spiral Aloe (Pty) Ltd, an organization dedicated to promoting lifestyle as the medicine. She has worked as a public Heath practitioner for more than 29 years. She has practiced medicine in various clinics and hospitals in Lesotho, Swaziland and South Africa. She has worked as a Senior Health Consultant in work covering countries such as South Africa, Lesotho, Uganda, Zimbabwe, Ghana, Mozambique, Botswana and Swaziland. She is a guest Lecture at the Wits School of Public Health for the MPH Programme. She has taught at executive programmes with GIBS, Duke CE and USB-ED. She has worked as senior consultant at Health and Development Africa, Health and Development Africa, Abt Associates Inc., as head of the Accelerated Leadership Programme- ALDP- at SASOL; head of an HIV/AIDS programme at the United Nations Development Programme, UNDP and head of the Dialogue Programme at the Nelson Mandela Foundation.
During this time, she edited and published numerous booklets and a coffee table book, “The Promise of Leadership on matters of leadership involving some of the continents leading Statesman and Leading States Women (Paul Kagame-President of Rwanda, Uhuru Kenyatta, Then Prime Minister of Kenya, now President, Mrs Graca Machel, Dr Cheick Modibo Diarra who became President of Mali and many others). She convened various dialogues, spanning topics such as; Women in Leadership “Malibongwe Dialogues”, The role of Media in Health with Wits University, Prevention in health with various researchers, civil society organizations, business and UN agencies. She was responsible for the successful convening of the Nelson Mandela Annual Lecture for 5 years featuring global leaders (Kofi Annan, President Sirleaf, Mohammed Yunus, Ariel Dorfman, and Ismael Serageldin).
Operational Manager – Tojan Facility Management
Linda Duvenhage is an accomplished hospitality professional specializing in hygiene and cleaning. She obtained a qualification in Public Relations and from there moved into the hospitality industry, which is her true passion. She is a versatile executive who is enthusiastic and very adaptable to client’s needs.
Linda worked on-board ultra-luxury cruise ships for 12 years gaining extensive experience in not just cleaning but also the implementing and maintaining of sanitation and hygiene procedures and standards. After spending her time on-board as an Executive Housekeeper and Head of Department, she was able to combine her love for Spa’s, and general well-being, with her passion for hygiene.
Moving back to South Africa she filled a position as Operational Manager for a hospitality outsourced cleaning company where she was responsible for client satisfaction by maintaining general Housekeeping standards. She was responsible for improving several properties cleanliness in rooms, public areas, kitchens and Spa’s. Successfully generating, maximizing and implementing cleaning procedures and schedules.
Linda has experience in all aspects of property management, including maintenance programmes, pest management, laundry services and staff training and development. Her ambition is to improve cleaning and hygiene standards in South Africa, specializing in Spa cleaning, thereby enhancing the image of cleaners and property management companies in general.
Niche Spa Consulting
Corli has been groomed in the spa industry for the past 14 years, as therapist and having managed award winning spa’s such as Tswalu Kalahari Reserve & Pezula Resort Hotel & Spa. She skillfully applies her gained experience and currently mentors & consults to some of the country’s leading spa’s. Corli is focused on driving individual spa revenue, establishing unsurpassed spa standards, educating spa teams & delivering exceptional profits.
Corli sits on the board of the South African Spa Association and heads the distribution & education for Esse Probiotic Skincare in the Garden Route.
Emmy Stoltz started her career at Camelot International in 1998 as an enthusiastic student. She soon realised her passion for business development within the spa industry and spent the next 18 years learning as much as possible from the industry.
Emmy has worked as a therapist, lecturer and manager in some of South Africa’s top hotels and spas: Sabi Sabi, Sheraton, Hilton, Hyatt, Westcliff and Mount Grace. She spearheaded the introduction of Elemis into South Africa in 2006 and held the position as Director of Business Development. She assisted many South African brands to grow within the South African market including Africology and Moya. Through her own company Spa Fusion, Emmy has consulted and mentored to many award winning salons and spas
within and outside of South Africa. She has been with MatsiMela Home Spa since 2011 as the Head of Spa Distribution and has helped grow the company to exciting new heights.
A regular judge for the Les Nouvelles Spa Awards, Speaker, Spa Visionary Award Winner, Board Member for the South African Spa Association and now the Regional Supervisor for Africa for the Global Mentorship Program,
Emmy has realised a lifelong dream of impacting and being part of the upliftment of the beauty industry as a whole in South Africa.
Managing Director of Amipro
The same conversations came about and the realisation that stress was the number one factor – stress particularly causes stress in the body
Being retrenched at 50 and faced with a choice to go back to being a dispensing pharmacist or following this intuitive passion of starting a business. Lorraine chose the second option
Through personalized lifestyle medicine the decision to launch Amipro in SA came about. Her belief that partnerships between consumers and medical professionals were vital in creating personalized health care that everyone was seeking
And thus the business emerged. From the second bedroom in Lorraine’s home, the entire house, the cottage, the house next door to a building with a warehouse. Within a few years the company has grown from a one man show to a 25-member staff contingent and the perpetual growth continues as people have related to Lorraine’s unceasing passion. Lorraine’s daughter Taryn joined her in directorship and they have forged a strong path toward the future